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Blog Post

Ecommerce Copywriting: How to Conduct Copy Research to Boost Sales

In the world of ecommerce, compelling copy can be the difference between a sale and a missed opportunity. Copywriting is a powerful tool that allows you to communicate the value of your products and persuade customers to take action. However, crafting effective copy requires thorough research. By conducting proper copy research, you can gain insights into your target audience, understand their needs and desires, and create persuasive messages that drive sales. In this article, we will explore the key steps to conducting copy research that can help you boost your ecommerce sales.

Define your target audience

Before you can start researching, it’s important to clearly define your target audience. Identify their demographics, interests, and pain points. This will provide you with a foundation for conducting effective copy research.

Analyze customer reviews and testimonials

Customer reviews and testimonials are a goldmine of information. Read through the feedback left by your customers to understand what they love about your product, what problems it solves for them, and what improvements they would like to see. This will help you identify unique selling points and address any concerns or objections in your copy.

Study competitor’s copy

Analyzing your competitors’ copy can provide valuable insights into what is working in your industry. Look at the language, tone, and messaging they use. Identify the key benefits they highlight and any gaps you can fill with your own unique selling propositions. Be careful not to plagiarize, but rather use this research to inspire and differentiate your own copy.

Leverage keyword research

Keyword research is crucial for optimizing your copy for search engines and improving your visibility. Identify relevant keywords and phrases that your target audience is likely to use when searching for products like yours. Incorporate these keywords naturally into your copy to enhance its SEO value.

Conduct surveys and interviews

Directly engaging with your target audience through surveys and interviews can provide invaluable insights. Ask questions about their preferences, pain points, and motivations. Understand their language and the specific words and phrases they use to describe their needs. Incorporate these insights into your copy to make it more relatable and persuasive.

Monitor social media and forums

Social media platforms and online forums are treasure troves of information. Monitor conversations related to your industry, products, and competitors. Look for recurring themes, questions, and concerns. Use this knowledge to tailor your copy to address those specific needs and pain points.

Test and refine

Once you have implemented your research findings into your copy, it’s important to test and refine. Monitor the performance of your copy and make adjustments based on data-driven insights. A/B testing different variations can help you identify what resonates best with your audience and maximize your conversions.


In conclusion, conducting thorough copy research is essential for effective ecommerce copywriting. By understanding your target audience, analyzing customer feedback, studying competitors, leveraging keywords, engaging with your audience, and monitoring social media, you can create persuasive copy that boosts sales and drives business growth. Remember, copywriting is an ongoing process, so continue to iterate and refine your copy based on data and customer feedback.

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