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Blog Post

Dropshipping – A New Business Culture

Dropshipping has become a popular business model for entrepreneurs who want to start an online store without the hassle of inventory management and shipping. In this blog post, we’ll go over the basics of dropshipping, including what it is, how it works, and tips for success.

So, what is dropshipping?

Dropshipping is a method of retail fulfillment in which a store does not stock its products. Instead, when a store sells a product, it gets it from a third party and sends it to the customer directly. Consequently, the merchant never has access to the product.

How does dropshipping work?

Here are the fundamental stages of the outsourcing system:

  1. The customer orders something from the business’s online store.
  2. The order and customer information are sent to the supplier by the merchant.
  3. The product is packaged by the supplier and shipped directly to the customer.
  4. The merchant keeps the profit and reimburses the supplier for the cost of the product.

Dropshipping pros

  • Low startup costs – Since you can launch an eCommerce store without pre-purchasing inventory, you have more flexibility with cash flow. Your suppliers absorb the cost of storing and managing your products, while you take care of marketing them.
  • Less space needed – Since suppliers take care of warehousing for you, there’s no need to fill your garage with stock or rent out storage space. 
  • Expansive product selection – Since you’re not limited by physical storage space or geography, you can sell as many products as you want. You also have access to a virtually unlimited product pool, which gives you the freedom to test products without investing large sums of capital in inventory. 
  • Operate from anywhere – Without a physical tie to your products, you can manage your dropshipping business from wherever you are—all you need is internet access. 
  • Automated workflows – Once your store is up and running, much of the day-to-day work is automated.
  • Scale efficiently – The combination of automation and supplier outsourcing means you can grow your business quickly with fewer staff members and logistical headaches. 

Dropshipping cons

  • High competition – Your dropshipping suppliers could be servicing many merchants at once, making your product selection less unique. This makes it especially important to differentiate your business and establish a strong eCommerce marketing strategy. 
  • Low margins – Because of the low barrier to entry and the high level of competition, the dropshipping space is often marred by low prices and low-profit margins. You’ll have to find a way to differentiate your business, whether through your branding or customer service.
  • Lack of quality control – Since you’re not physically handling the products yourself, it can be difficult to ensure that every unit meets your quality standards. You’ll need to establish strong relationships with your suppliers and vet them properly (or find a database that has a reliable vetting process). 
  • Supplier terms – Since you’re relying on suppliers to handle inventory, packaging, and shipping, your business is subject to the suppliers’ terms and conditions. You’ll have limited control over things like order minimums, return/exchange policies, and other requirements that can impact customer satisfaction. 
  • Limited customization – Choosing products from a third-party supplier means that you have less control over what the product looks like, how it’s made, and how it’s branded (unless your supplier offers white-labeling or print-on-demand services). Without customization, it can be hard to set your product offering apart in a saturated market.
  • Customer service – If a customer has a problem with a product they’ve received, it’s up to you to resolve the issue. This can be a frustrating process if your supplier is unresponsive or uncooperative. 
  • Shipping considerations – Because you’re working with suppliers from all over the world, shipping times and costs will vary greatly. This can impact your ability to offer fast and free shipping to customers, which is often a key factor in eCommerce conversion rates.

Here are some tips for succeeding in dropshipping:

  1. Choose the right products: Research products that are in demand and have a healthy profit margin. Look for products that are not readily available in brick-and-mortar stores.
  2. Work with Reliable Suppliers: Find suppliers who have a good reputation for quality products and timely shipping. Work with multiple suppliers to reduce the risk of product shortages and delays.
  3. Create a professional website: Your website should be easy to navigate and visually appealing. Make sure it is optimized for mobile devices and has a secure checkout process.
  4. Invest in marketing: Use social media and paid advertising to drive traffic to your website. Create engaging content and offer promotions to attract customers.
  5. Provide excellent customer service: Respond to customer inquiries promptly and professionally. Offer free returns and refunds to build trust with your customers.


Dropshipping is a popular and accessible way to start an online store without the hassle of inventory management and shipping. By choosing the right products, working with reliable suppliers, creating a professional website, investing in marketing, and providing excellent customer service, you can succeed in dropshipping and build a profitable business.

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